Frequently Asked Questions
Everything you need to know about shopping with Gorman
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item if it doesn't fit?
You can return full-priced items within 30 days of purchase for a refund or exchange. Items must be in their original condition with all tags attached. Please note that sale items are eligible for store credit only.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through Afterpay, Zip Pay, and PayPal.
How can I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our customer service for personalized advice.
Are your garments sustainably produced?
Sustainability is at our core. We use a variety of organic and recycled fabrics, and we work closely with certified suppliers to ensure ethical manufacturing practices across our entire supply chain.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.